![[photo, 750 East Pratt St., Baltimore, Maryland]](/msa/mdmanual/25ind/images/1198-1-07488b.jpg)
To reduce the number of Maryland residents who have no health insurance, the Maryland Health Benefit Exchange was established as a public corporation and an independent unit of State government in June 2011 (Chapter 2, Acts of 2011; Code Insurance Article, secs. 31-101 through 31-111).
750 East Pratt St., Baltimore, Maryland, November 2015. Photo by Diane F. Evartt.
To provide Marylanders with high quality, affordable private health plans at competitive prices, the Maryland Health Benefit Exchange administers the State-based health insurance marketplace called Maryland Health Connection. Opened to enroll individuals on October 1, 2013, Maryland Health Connection helps individuals purchase qualified health plans in the individual insurance market. Also, since April 1, 2014, small business owners have been able to enroll their employees in health insurance plans certified under the Small Business Options Program (SHOP). Employers with from one to fifty employees may purchase insurance plans directly from a carrier, a third-party administrator, or a broker, and, for those who are eligible, receive federal small business tax credits.
Open enrollment for individual coverage starting January 1, 2019 began on November 1, 2018 and ended on December 15, 2018. During the open enrollment period, consumers were able to evaluate their health insurance options, including an estimate of financial assistance, on the Exchange website (www.marylandhealthconnection.gov).
CUSTOMER SUPPORT CENTER
The Customer Support Center may be reached by a toll-free hotline (1-855-642-8572), where certified navigators and insurance brokers are available to assist consumers. Since November 8, 2014, the public also has been able to enroll through Maryland Health Connection, the website of the State-based health insurance marketplace.
The Work Group advises the Maryland Health Benefit Exchange on the implementation of the Maryland Easy Enrollment Health Insurance Program. As part of the Program, the Comptroller of Maryland is to include on individual income tax return forms a checkoff to indicate whether an individual (or a member of the household covered by the individual income tax return form) is uninsured. The Work Group will advise the Comptroller on the specific language to be used on the individual income tax return form.
COMPLIANCE
RECORDS MANAGEMENT
Since October 1, 2017, the Maryland Health Benefit Exchange has had a program for the continual, economical and efficient management of its records. The Exchange's Records Officer develops and oversees the program, and serves as liaison to the Records Management Division of the Department of General Services, and to the State Archives (Chapter 539, Acts of 2017; Code State Government Article, secs. 10-608 through 10-611).
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e-mail: mdmanual@mdarchives.state.md.us
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